Geeta Clinic Cancellation and Refund Policy
Effective Date: 28/10/2024
Geeta Clinic is committed to ensuring a seamless experience for our patients. Our Cancellation and Refund Policy outlines the terms for cancelling appointments, rescheduling, and eligibility for refunds.
1. Appointment Cancellations
Patient-Initiated Cancellations: If you need to cancel an appointment, please inform us at least 24 hours before your scheduled time. Cancellations within this timeframe allow us to accommodate other patients.
Last-Minute Cancellations or No-Shows: Cancellations made less than 24 hours before the appointment or failure to show up may result in a cancellation fee. Repeated no-shows may impact your ability to book future appointments.
2. Rescheduling Policy
Appointments can be rescheduled up to 24 hours in advance without any penalty. Rescheduling requests made within 24 hours of the appointment may be subject to availability and a possible rescheduling fee.
3. Refund Policy
Consultation Fees: Consultation fees are non-refundable once the service is rendered. However, if Geeta Clinic cancels an appointment for unforeseen reasons, you may be eligible for a full refund or the option to reschedule.
Prepaid Treatment Packages: If you’ve purchased a treatment package and need to discontinue, please contact us to discuss refund eligibility. Refunds for prepaid packages will be prorated based on the services already rendered and may include a processing fee.
Products and Medicines: Ayurvedic products and medications are non-refundable and non-returnable once sold, due to health and safety regulations.
4. Clinic-Initiated Cancellations
In rare cases, Geeta Clinic may need to cancel or reschedule appointments due to unforeseen circumstances. In such cases, patients will be informed at the earliest, and options to reschedule or receive a full refund will be provided.
5. Contact Information
For cancellations, rescheduling, or refund inquiries, please contact us at dr.parmodchaudhary@gmail.com . We are here to assist and ensure that your experience with Geeta Clinic is positive.